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The returns department must issue an RMA number before meals can be returned. You have a money back garanteen. I initially placed both orders separately because I wanted to pay for them separately for personal book keeping purposes — no problem. Such a hassle to be in this program. In addition, to make it even tastier, you can add your choice of cereals and muffins, as well as oatmeal to the meals. The program is simple, but food taste, recurring payment plans and other issues mean Nutrisystem customer service is consistently busy.
You also get free access to dietitians and counselors. Fitness and nutritional needs vary for both men and women. Considering this fact, NutriSystem has designed individual plans for men and women separately. This helps the men in losing weight healthily without facing those hunger pangs.
This is a specially designed plan for vegetarians. All the meals and snacks of this plan include good carbohydrates and protein. The NutriSystem diet program is low in carbohydrates and rich in protein. Food at NutriSystem tastes good. In addition, to make it even tastier, you can add your choice of cereals and muffins, as well as oatmeal to the meals. When you are dieting with NutriSystem, it will never make you feel that you are under weight-loss diet program.
Other than breakfast, lunch and dinner, the company is offering desserts, snacks and shakes as well. All in all, almost all the food items offered in the diet program are tasty and the existing customers of the program are very happy with the taste. Does this switch need to be made through customer service? They were super helpful when I called. Is there a waiting period between when you can cancel and re-start as a new customer?
Most coupon codes are for new customers which I am not. If I cancel, how long do I need to wait to sign up as new customer and receive those discounts? I would call customer service — or use the Nutrisystem contact page to open up a live chat with a representative — you can do that here: I cancelled my account on 8;17 a. It is the 16th of April and their still not here. I did not get an answer the other times. I have had an absolute nightmare with Nutrisystems.
The next day I find out not only have they shipped a full order at full price, but they had shipped the partial as well. I tried calling in several times and when I was able to get someone live they were rude then put me on hold forever. I am still unable to get someone live? I do not pay for something I am not buying. I did not receive a call and have not had any contact with her since then. I realize the weather has challenged everyone and if this is the reason for the delay I can understand that.
I do hope someone gets back with me soon. I also am concerned I started program on Jan 11th and received initial one week of food items. Then I received two weeks worth.
I paid for a full month and unless I am not understanding something I should be receiving a credit. I want to also say I just chatted with counselor and received helpful information how to change my order. That renews my good thoughts about the program. I lost 18 pounds in the first week and am continuing to lose.
I am very happy and do not wish to discontinue. Waiting for an email reply and contact from manager who promised she would call.
She also said she was sending out crush shakes in the different flavors and to this date I have not received an email saying it was shipped. Can you advise on this matter too. This is the only way I can see to send you an email.
This program is not for me. First, I do not like chocolate or peanut butter. In the other box of food: I love the product.. Because I just got a new order on Friday Just wondering after each milestone I got one.. To make me feel better about the lbs I drop.. I tried to delay my shipment again and was told I could not do it. As a result, I would like to cancel my program. One week ago I ordered the Uniquely Yours program.
Today I received the dry products of my order… In two days after talking to five different people, no one can find the rest of my order, which is all frozen food!!! Fed ex says the order is Not Found….. I demand the rest of my order!!! Where is my order?
I would like to cancel my participation as of February 22, Please send me no more food and do not charge me. I am trying to cancel my auto delivery can you assist me?
Or should I just send it back when it arrivss? It has been at least six weeks. Dry good … Havebeen sent back. And I know you received these over two weeks ago I talked a lady who told me so. Customer service has been disappointing. I am on my second month of Nutrisystem and I am enjoying the food and losing weight. However, I specified where I was asked that I wanted no more spicy foods; Kung Pao noodles, chili and beans.. How did this happen?
For my second month of food, I specified at extra cost to NOT have any spicy foods in my order at all. I cannot eat them. What can I do about this? In my last order one of the dinners, chicken pot pie, had mold all over the outside of the package. Needless to say I threw it away but must say I am not at all pleased with this. Makes me wonder if it could possibly affect all the other items in my order. Just an email that your company has sent another order plus one prior to this which I have not ordered at.
Of course, I said NO. You have put these TWO orders on my credit card to my dismay. I received an email that my next order was to be processed this week to be shipped on March I only started this plan 2 weeks ago so it is not time for another order. I delayed it for a week. I have tried the number 3 times and have been on hold for hours.
I want to cancel my account. I have lost 30 lbs and have been very happy with your product. I am ready to go on my own and eat right. Please use this as my cancellation. I will not allow any more money to be taken out of my account. Please send verification of my cancellation. That is the ugliest blue and white dress that I have ever seen on a woman. It makes Marie look terrible in that TV add. It has been almost 3 days since I emailed customer service regarding my request to terminate any more deliveries due to financial hardship.
I have yet to receive an answer and my next order is supposed to ship on April 7th. Please cancel future shipments to my address. My financial situation is in crisis mode due to family issues and illness. I enjoyed the program and have reached the goal weight I set. Discontinue my Nutrisystem Program. Today is the 14th of April Do not ship my order on auto ship on April 19th.
Do not charge me for the order scheduled to be shipped on the 19th. Please answer your phone. I have deleted my email address from Nutrisystem four different times, however continue to receive emails daily! I put the same lablrd on both boxes. I tried your Diabetic Dinner , I purchased it May 4th, but before I got your milk shakes, since then I have lost 18 to 23 lbs. I am using the menu that came with the dinner , bought the muffins, pizzas, and more of the shakes.
I still have around 68 to 63 lbs to go. Also wanted to add I have no hankerings to go a fast food place, by pass the chips in the store, it has changed my whole way of eating and wanting things that are not good for my health and body. Thank you Nutrisystem for helping making our health better.
I just turned 74 years and this will hopefully extend my life. Also help with me getting my balance and walking better. I am disappointed in this very expensive diet. I wanted to lose 25 pounds. The food is not as good as advertised, unless you like beans. Too many bean dishes, which upset my stomach. Pizza tastes like cardboard. Too much sodium in the food. Tried to contact cust. False advertising — someone was supposed to support your questions.
I have been trying to contact you and have unable to send email or get a chat…please help…. I will never buy your product and tell my conservative friends what you have done so they can boycott you as well if Bill is fired.
Why let the competition take business that should be yours? Trying to cancel plan. I have been up 1 hour and have already seen 2 ads for your product! I happened to be on contactcustomerservicenow. I see us working together with you to recover your business outstanding balance. We have reliable partners in collection company who are working to help such clients who are facing issues with their Debt.
They are providing great help to recover account receivable and improve cash-flow. Theyve worked with a tons of companies who had issues with their account receivable on your industry. Purchased Nutrisystem blueberry muffins last month, 3 were moldy. Purchased Nutrisystem cinnamon muffins last week, only 3 were in unopened book not 4. On top of her and her brothers being trained in Karate under Chuck Norris it sounds like the biggest BS story ever.
The truth is she probably had the eating disorder after she left her kids and husband and continued after her son killed himself. Using Nutrisystem for weight loss, changed my life. Love all the food, and plan to maintain my new way of looking at food. I chose NS as my last resort and has worked exactly as it has promoted!. I committed to doing the program, and it works. Your program can and does change lives. Be motivated and enjoy what life can really offer. It took me a year to loose Was worth every moment.
I wish everyone success. You CAN do it too. I received another box and I want to select new foods before receiving another box. I have not opened it and i received it last night. I want it sent back. I want it picked up and returned. You have an incompetent web site, and very structured, bureaucratic personnel to magnify the problem. I placed two orders — one for me, and one for my granddaughter. The plan itself has been spectacularly successful in helping both of us lose weight. The problem arose when I attempted to pay for the second round of the program.
I initially placed both orders separately because I wanted to pay for them separately for personal book keeping purposes — no problem. I placed an order in May of The food is not great, but I can tolerate it. Your graph said I need to lose 8 pounds and I would be happy with that.